Routplaner- Cloud Order Management System, Designed for Courier Companies

Getting the right digital order management system can be expensive, not just because you might end up with a systemwith so many features you do not need or land a system that does not meet the overall goals you have in mind. Because such mistakes are common, some businesses even shy away from adapting order management systems, missing out on the many benefits that come with them. However, you need not shy away from digital systems since that's where the current market dynamics are headed, and we are willing to do all it takes to maintain the customers we have worked hard to earn. RoutPlaner is one of the order management systems you could adopt, and it is exclusively designed for courier companies. What is RoutPlaner, its features, and advantages of having it onboard? Treat this article as your informant and have all these questions answered.

Why You Need a Digital Order Management System Like RoutPlaner

A decade ago, order management systems were only linked to big companies in which the governments boasted large shares. However, things have changed, and order management systems have become the order of the day, where businesses lacking in this provision struggle to make it in the market. Courier companies, for example, vitally need digital order management systems to plan routes, optimize, and monitor them, helping them go save fuel costs and maximize profits.

RoutPlaner, a Digital Order Management System Designed for Courier Companies

Talking about order management systems, Zoho Inventory, Quickbook Online, Acctivate, and IBM Sterling Order Management quickly come to mind for obvious reasons. Apart from being in the market for some time and winning a large loyal customer base, they have helped companies registered with them to expand their profit margins. Are you running a courier company? RoutPlaner is literally the best thing that will ever happen to your courier business. From order processing and shipping to delivery notifications, this system got you covered. Since its inception, it has been working with several courier companies, and the benefits it has helped the businesses accrue are incredible. At RoutPlaner, the customer is at the core of the business, and the courier company does all it takes to keep him.

Benefits of RoutPlaner Digital Order Management System for Courier Companies

We are not overhyping RoutPlaner; it is indeed a real software as service system you can incorporate to catapult change in the face of your business. Here are some benefits linked to this smart tool;

a) Efficient order processing

With RoutPlaner, digital order processing has now become more efficient. While courier companies are among the first to incorporate digital order processing through order management systems, they were far from efficient. However, with RoutPlaner, the courier companies can enjoy the near-perfect sort of services that not only builds their market reputations but helps them win an even larger competitive market advantage.

b) Real-time Route Planning and Optimisation

Checking online, you will likely notice that most companies now provide a disclaimer indicating that shipping time may go beyond what's indicated on the website and seek patience and understanding from customers. Of course, all these effects are due to the Covid-19 pandemic, which people barely have control over. Thankfully, you literally have nothing to worry about with an effective digital order management system like RoutPlaner. The system has route optimisation and planning features to scheme over various routes and help the courier company know which routes have the least traffic. With such provisions, goods are delivered in time, minimising the constant calls that jeopardise services. Besides, it helps you avoid completing only a few tasks in a day and increases delivery efficiency

c) Real-time Communication with the Company and Clients

Another provision courier companies can now enjoy, courtesy of the RoutPlaner software as service system is that courier companies can now enjoy real-time communication between the courier company and clients, courier companies, and the host brands. For instance, through the Point-of-Delivery (POD) feature, courier drivers notify the company whether the orders have been delivered to a safe place, to the client, to a third party, or a mailbox. The clients then confirm this information on the app, and the courier company relays this information to the host company whose orders the courier company was delivering.

d) Seamless Operations with RoutPlaner

We live in the era of digital transformation, and clients want nothing but near-perfect or perfect services. RoutPlaner helps courier companies to offer their clients top-notch services and keep them. When clients receive their orders and confirm via the courier company's app, this information is automatically relayed to the host company the client transacted with. As such, there is no need for numerous calls clients would make when they don't seem to receive their orders. Such seamless operations are every business's desire as it maximizes productivity.

e) Route Monitoring with RoutPlaner

RoutPlaner is an efficient software as service system that wants to prove that it ticks the boxes for any route-related tasks, challenges, and needs. As such, its services do not stop at route planning and optimization; it monitors couriers en route. Every courier vehicle is issued with tracking numbers the system utilizes to see the vehicle’s live locations. If a vehicle seems to take long at some point, the system prompts the driver to indicate on the app what the underlying issue is, and an appropriate mitigative factor is incorporated asap. For instance, if an accident occurs and the driver indicates that on the app, an alternative vehicle is sent to continue with order delivery. Besides, the same information is relayed to the customer on the other end to keep updated and less anxious.

f) Maximize profit margins with RoutPlaner

If you are running or working with a courier company, we recommend that you consider trying RoutPlaner. You need not install it since it is cloud-based. Not only will you realize the benefits above, but you will maximize your profit margin. Top-notch customer services and last-minute route service operations like route optimization, route monitoring, and delivery notification will go a long way to boost your market reputation and help you save costs, ultimately translating to wide profit margins.

Conclusion

RoutPlaner is a software as service system every courier company should adopt. While initializing may seem costly, the benefits of having the system in you courier company outweigh the costs. Its unique features help you plan, optimize, and monitor routes, communicate with customers in real-time, and expand profit margins. Besides, it helps you avoid completing only a few tasks in a day and maximize delivery efficiency. Catapult your operations today with RoutPlaner, and see how efficient your courier services become.