At Workforce Cloud Tech, Inc (Routplaner), we care deeply about maintaining the trust of our customers, as well as being as transparent as possible about government and third-party requests for customer data. As such, we are publishing our first report about requests for data by law enforcement and governmental entities.
This first report covers all such requests from January 1, 2019-June 30, 2021. We plan to publish updates to the report annually.
In addition to our commitment to trust and transparency, we also believe in the importance of fundamental privacy, protection of user data, constitutional guardrails and judicial oversight of government data collection and surveillance.
“Civil Subpoena” - A demand for information made pursuant to civil litigation. Workforce Cloud Tech, Inc (Routplaner) is prohibited from providing content in response to a civil request absent a valid, lawful exception, such as consent.
“Content data” - Data sent to the Workforce Cloud Tech, Inc (Routplaner) service, such as events, errors, stack traces, and any information included or attached to any of the foregoing by the user.
“MLAT” - A Mutual Legal Assistance Treaty. Workforce Cloud Tech, Inc (Routplaner) requires that a foreign government use appropriate international law processes, such as through an MLAT, to obtain user data stored by Workforce Cloud Tech, Inc (Routplaner) in the U.S.
“National security requests” - A National Security Letter issued under 18 U.S.C. § 2709, a Court Order issued under the Foreign Intelligence Surveillance Act or any other classified request for user information issued in the U.S.
“Non-content data” - Basic account information, such as name and email address, registration information, login history, and billing information.
“Search warrant” - is An order issued by a judge or magistrate upon a finding of probable cause. A search warrant is required to obtain the content of communications.
“Law Enforcement Subpoena” - is A compulsory demand issued by a governmental entity for the production of documents or testimony in a criminal case (such as grand jury subpoenas or administrative subpoenas).
Published: September 25, 2020